Legal notice

Seller
TANVI LLC

Shigeki Ikehata

Postal Code 106-0032
6-8-29 Roppongi, Minato-ku, Tokyo

info@tanvi.co.jp

Prices are shown on each product detail page.

Orders are placed through this online store.

Payment
Payment may be made by credit card, mobile payment, or convenience store payment.

Accepted Credit Cards
VISA, JCB, AMEX, MASTER, DINERS

• For products whose detail page does not state the number of days until delivery, shipment and delivery are normally made within 2 to 3 business days of your order (or, where convenience store payment is selected, of confirmation of payment).
• Pre-order products are scheduled to be shipped in accordance with the expected delivery date stated on the relevant product detail page.
• If pre-order products and regular products are purchased together in a single order, the order will, as a general rule, be shipped in accordance with the expected delivery date of the pre-order products. If you wish to receive the regular products first, please place a separate order for each product.
• Please note in advance that delivery of some products may take longer than usual.
• Please note in advance that the delivery date stated on each product detail page may vary slightly.
• During the year-end and New Year holidays, Golden Week, the summer period (Obon), consecutive holidays of three days or more (Saturdays, Sundays and national holidays) and similar periods, delivery may be later than usual. In such cases the shop will notify you, so please check the notice.

Returns and exchanges of products are accepted only in the case of an initial defect (damage or flaw) or where the product delivered differs from the product ordered.
Please note that returns, exchanges and cancellations for the customer's own reasons cannot be accepted.
If a delivered product has an initial defect (damage or flaw) or differs from the product ordered, it will be exchanged where exchangeable stock is available, and returned and refunded where exchangeable stock is not available. Please contact us through the contact form within 3 days of the arrival of the product.

Please note in advance that some products are available in limited quantities, and that you may be unable to order them if they are sold out.
Please note in advance that, when viewed on a monitor, the product photographs shown on each product detail page may appear to differ from the actual product in color and other respects.