Personal Information Protection Policy

Basic Policy

TANVI (4-12-8 Roppongi, Minato-ku, Tokyo, hereinafter referred to as the "Company") recognizes the importance of personal information and considers the protection of personal information to be a social responsibility, and complies with laws and regulations regarding personal information as well as internal rules, etc., and appropriately acquires, uses, and manages personal information handled by the Company.

Scope of Application

This Privacy Policy defines the handling of personal information obtained by the Company from users of the Service (including those who have applied for samples of the Service and those who have made inquiries about the Service).

Personal information refers to information about a living individual that can be used to identify a specific individual by name, date of birth, or other description contained in the information (including information that can be easily collated with other information to identify a specific individual). The term "personal information" refers to information that can be used to identify a specific individual.

Information to be obtained from the customer, method of acquisition and purpose of use

The Company will acquire information, including personal information, through the Service as set forth below. In addition, the Company will use the information provided by customers for the services provided by the Company within the scope of the following purposes. The Company will not collect information or use it for any other purpose without the consent of the customer.

Information collected

Your name


E-mail address

Phone number


Device information

Log information and activity history information

Cookies and anonymous IDs

Method of acquisition

The information will be obtained by asking the customer to fill in the form when applying for this service.

Purpose of use

To send products, provide related after-sales service, and provide information on new products and services.

To provide personal information to companies, partner companies, organizations, etc. using the Service based on the customer's consent or application.

To improve the Service, develop new services, and for marketing purposes

To implement campaigns, questionnaires, monitors, interviews, etc.

To confirm and respond to opinions and inquiries about the Service

For other purposes related to the above

To provide affiliated services

To display advertising information, etc. that meets the needs, interests, and concerns of users

To analyze the effectiveness of advertisements

For market analysis and marketing purposes

To investigate activities prohibited by the terms of use, etc.

For other purposes related to the above


Management of Personal Information

The Company will strictly manage the personal information provided by users.

Disclosure of Personal Information to Third Parties

The Company may outsource the handling of all or part of the personal information obtained from users of the Service to a third party (this refers to cases where the Company outsources the management of information including personal information to a business operator). In this case, the Company may entrust the handling of all or part of the Personal Information obtained from Service Users to a third party. In this case, the Company will enter into a confidentiality agreement with the third party in advance, and will supervise the third party in a necessary and appropriate manner to ensure appropriate security management of the information.

The Company will not disclose the personal information of users of the Service to any third party, except in the above cases or when permitted by law.

Disclosure, correction, and suspension of use of personal information

The Company shall not disclose the personal information of Service Users to any third party, except when permitted by law.

The Company will respond to requests for disclosure, correction, suspension of use, etc. of personal information from users of the Service in accordance with the methods prescribed by the Company. For specific methods, please contact the inquiry desk described below, as the Company will provide individual information.

About our privacy policy

Please refer to our Privacy Policy on our website.Inquiries about the handling of personal information

If you have any questions regarding the handling of personal information, please contact the following office via the inquiry form.

For details, please contact

TANVI Customer Support

(Our office hours are from 11:00 a.m. to 5:00 p.m. on weekdays. Please understand that our office hours are from 11:00 a.m. to 5:00 p.m. on weekdays.<JPN Time>)

About access analysis by Google Analytics

We use "Google Analytics" to analyze access to our website. We use first-party cookies to collect anonymous traffic data, which is managed in accordance with the privacy policy of the Google Analytics Terms of Use. For more information, please refer to the following external links.

Google Analytics Terms of Service

The collected data will be used to improve the operation of this site. Please note that the information collected will not be used to identify you personally. We will not be held responsible for any damage caused by the use of Google Analytics service.