Refund policy

Changes to or Cancellation of Orders
Changes or cancellations can be accommodated before shipment, so please contact us through the contact form.
Please note in advance that cancellations, returns and the like cannot be accepted after shipment.

Returns and Exchanges at the Customer's Request
We regret that returns and exchanges for the customer's own reasons are not accepted.

Returns and Exchanges of Defective Products
If a product is defective (fraying, tears, misprints and the like), returns are accepted only where the product is defective and you have contacted us by email within 3 days of the arrival of the product. Please contact us through the contact form.

Please contact us within 3 days of the arrival of the product and return the product together with the items enclosed with it.

* In the case of credit card payment, depending on the closing date, the billed amount may first be debited and then settled on a statement in the following month or later. * As a general rule, returns and exchanges for the customer's own reasons are not accepted.

Cases in Which Returns Cannot Be Accepted
- Products for which 4 or more days have passed since arrival
- Used products
- Sale products, limited-quantity products, limited-time products and made-to-order products
- Other products designated by us